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Store Policy

Shipping
  • We are not responsible for lost packages due to incorrect address information.

  • Please track your package to make sure that if it is left at your doorstep your are there to retrieve it as soon as possible.

  • Orders over 800$ going to USA may be subject to a customs fee.

  • Orders going to certain areas of Europe will have custom fees.

  • We do not cover customs clearance fees or duties your package may be subject to. Please inform yourself prior to purchasing.

  • We are not responsible for packages being held at customs for whatever reason it may be.

  • If you refuse to pay customs clearance fee and return the package to us you will be charged the shipping fee regardless

Return Policy
  • All shipments must be sent back within 7 days of the delivered date.

  • We do not cover the cost of returns nor exchanges and original shipping paid cannot be refunded.

  • Shipments sent outside of Canada must be processed by the country's postal service only as “Canadian goods returning back to Canada” to avoid customs/duties charges.

  • All international parcels processed incorrectly with a customs/duties charge will be rejected and returned to the customer.

  • Shipments from the US must be sent back with the United States Postal Service (USPS) only.

  • Once we receive your exchange it may take up to 3-5 business days to process and ship out. Once exchanges are shipped out a confirmation email will be sent to you. 

  • Items must be in its original, unused, unaltered and unwashed condition.

  • Items must be returned with original tags, packaging and hygienic intact and unaltered liner.

  • Items purchased with promo-code or on sale cannot be returned for refund, only store credit can be applied.

  • Bodysuits are final sale and can only be exchanged for size​

 

any additional inquiries contact us via email: info@darioferraro.com

Wholesale Inquiries

for wholesale inquiries contact us via email at info@darioferraro.com

Payment Methods

- Credit / Debit Cards
- Paypal

- Offline Payments

- Western Union

- Bitcoin

- Email Money Transfer (Only in Canada)

 

© 2018 Dario Ferraro